Wondering what client gallery delivery option to choose? Let’s compare two great choices, Pixieset vs Shootproof!

When it comes to choosing a delivery method for client photos, things can get a little confusing.  Today, we are breaking down both the pros and cons of the two largest client gallery options, Pixieset vs Shootproof.  They are both great options, offering a professional client experience. If you’re interested in ditching the CDs and USBs, signing up with either of these two online services will save you a ton of time and hassle (and shipping costs).  So what are the major talking points for each service? Let’s outline down the basic features of Pixieset vs Shootproof!

Pixieset

Pricing

Pixieset’s pricing is based on the size of your files. This can be a great option if you are delivering small files! The Plus package would be great if you’re steadily growing your business, and the Pro would be the best option if you’re on the busier side.

Basic           Plus              Pro             Ultimate

$8/Mo      $16/Mo       $24/Mo      $40/Mo

10 GB          50GB          250GB        1,000GB

Client Galleries

Pixieset client galleries are very similar to Shootproof. You can split your photos into different albums, and the layout is relatively similar, with the option to change the format.  You can also set up pricing in each for selling prints! The gallery layouts are VERY user-friendly, with clear directions and a simple look to keep the client focused on their gorgeous photos.  Downloading is simple, and they can easily share and note their favorites.

Mobile Options/Sharing

Pixieset now offers a mobile option, and allows clients to favorite, share and purchase their photos right from their mobile device. It’s a great option since many people use mobile devices more than desktops.

Pros

  • Very user-friendly and straightforward client experience.
  • Great mobile layout, with easy sharing options for social media.
  • Printing options through many major professional printing labs (commission free).
  • Apple Pay available to clients who purchase prints.
  • Google analytics integration options to track online interaction.
  • Flexible subscription and great customer service!

Cons

  • There are no electronic contracts/model release options.
  • No music options for client slideshows.
  • Pixieset doesn’t offer client invoicing options.

Shootproof

Pricing

The difference with Shootproof is that they offer plans based on the number of photos. So, consider that no matter the size of the file, one photo is one photo, whether that’s 979 KB or 11.4 MB. Shootproof offers a free 30-day trial period for up to 5,000 photos!

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Shootproof

I would guess that if you’re a somewhat busy photographer (a few sessions a month), that the 5,000 photo plan is more than sufficient, especially with the archiving feature!

Client Galleries

Like I mentioned earlier, Pixieset and Shootproof are more similar than they are different when it comes to client galleries. The one major difference is that Shootproof offers a music option, which many report helps sales! For an extra $10/month, you can add the music option that will play when your client selects the “slideshow” option.  Shootproof also offers the ability to archive client galleries for a very low price, giving you more space while saving the galleries rather than deleting them all together. You also have the ability to watermark images, which will disappear once the client is permitted to download the full high-resolution images.

Shootproof

Contracts/Model Releases

The one feature that really sets Shootproof apart from Pixieset is the option to be able to send and have the client send contracts and model releases. Clients and releases can be purchased directly on Shootproof through the LawTog, and range in price from $40 to $175.  This is a pricier way to go, but does allow you to have it all done in one place.  Clients electronically sign and can email the completed contract back, saving time and the hassle of paper contracts.

Client Payment Options

Shootproof changed the game when they started offering client payment/invoicing options.  Please be aware that Shootproof holds any payment made by a client for a minimum of five days, so try not to be in a hurry! Shootproof also allows you to set up client discounts! For example, you can set up the option for your client to get a 50% discount on their entire gallery purchase within 48 hours. You can also invoice your client for their session fees, which can help streamline your workflow.

Mobile Options/Sharing

The difference with Shootproof is that you as the photographer create the mobile app for your client.   They can “share” the app with others on social media, but that includes all the photos. The can download their photos, but only if you choose that as an option on the “settings” page.

Blog

Shootproof has a great blog that offers a ton of marketing techniques to photographers. It’s updated regularly and sent to you via email. It’s not too much, and a great way to keep up with the newest trends and ways to improve your client experience through their services.

Pros

  • Contracts/model release.
  • Mobile application option.
  • Music feature for the slide show.
  • Client invoicing through PayPal.
  • Archiving option.
  • Lab links to major lab fulfillment companies in the US and EU.
  • Shootproof Facebook support group.

Cons

  • Template contracts are expensive.

How Shootproof Stands Out

  • Shootproof has increased the flexibility of their free digital download options, so a photographer can create multiple “permissions.” For example, the photographer could give the bride the ability to download all, full-res files, but only allow everyone else to download 5 low-res files with a watermark. The system knows who the bride is based on her email address (once you add her as the linked contact) and will automatically give her special permissions. Whereas everyone else will get the limited digital download options.

Shootproof permissions

Shootproof permissions

  • They have introduced a concept of a “vendor album.” This is a hidden album in a gallery that is only accessible via a specific link and can have it’s very own digital download permissions. A lot of wedding photographers will create a “Vendor Album” and give vendors the ability to download X number of full-res files for use on social media, etc. The awesome part is anyone who attended the wedding won’t see this album. A photo can also live in multiple albums within a gallery, so the photographer does not have to upload multiple photos.

  • Shootproof has an iPad app for photographers to collect email addresses at a wedding/event that automatically sync with their ShootProof account, so you can email all attendees when they photos are ready which is a great tool for increasing print sales.
  • They also offer the option of automated emails so you can send our emails to gallery visitors at specific times for things like sale reminders, cart abandonment, gallery expiration etc. You can target based on gallery activity (like if they favorited photos, added photos to the cart, etc.)
  • They are integrated with a number of studio management platforms(17Hats, Tave, ShootQ, Pixifi, Iris Works, Studio Ninja, Lightblue, etc).
  • ShootProof’s support is available via phone.
  • As a photographer, you can also give a linked contact (ex: the bride) the ability to select from up to six photographer generated labels. This is handy if a client needs to select images for their album, for example. You can also give the bride the ability to hide photos (such as getting ready images, or photos she’s not a fan of).

Conclusion

Both Pixieset and Shootproof are really solid options when it comes to client delivery methods.  It depends on how much or how little you ultimately need.  Pixieset is great for straightforward delivery. It’s simple, clean and very user-friendly overall.  Shootproof is more of an all-inclusive delivery system, with the options of sending contracts and accepting payment.  From personal experience, both Pixieset and Shootproof have stellar customer service, which is so important. I ultimately went with Shootproof simply due to the electronic contract and payment options. Both options are wonderful, so check out both and see what fits your business the best!

For a review on another client delivery option, check out this article about Smugmug!